PROFESSIONAL CREW SERVING SURREY AND THE CENTRAL FRASER VALLEY FOR ACCIDENT VEHICLE RECOVERY
We Can Recover and Tow Your Vehicle from the Accident Point
The professional crew at Clover Towing can help you recover your vehicle from the scene of an accident and can handle all necessary cleanup. We provide accident vehicle recovery services in Surrey or Langley.
Our first concern when responding to an accident call is to ensure everyone is safe. Further, you need to:
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Call to specify that your vehicle is at a specific location
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Bring driver’s license or ID to ensure you are a registered owner
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Provide your ICBC or private insurance claim number
Our team will be happy to help you with insurance claims and tow your vehicle to an auto body shop. We will go above and beyond to reduce the stress you experience because of an accident and will try to give your peace of mind and get you back to your life. You can expect us to provide exceptional towing service during accident vehicle recovery in Surrey. We offer flatbed towing and heavy-duty towing implying we can help you with the recovery of any type of vehicle that is involved in an accident in Surrey or Langley.
MOTOR VEHICLE ACCIDENT
If your vehicle has been towed to Clover Towing following an accident, the next step is to report the accident to ICBC and obtain a claim number. Click here to make an online claim or call 604-520-8222.
Please contact us with your ICBC Insurance Claim number to ensure coverage has been confirmed before visiting the yard to arrange access to the vehicle.
If coverage has not yet been confirmed, the registered owner may pay the towing invoice and submit the receipt to ICBC for reimbursement, subject to coverage approval.
*Please note, we do not allow other tow companies into the yard for retrieval of vehicles; please call our office for more information*
VEHICLE IMPOUNDMENTS
Vehicles must be impounded for the full duration of the impoundment period calculated using 24-hour days. Partial days, such as the date the vehicle is towed to the impound lot, do not count towards the impoundment period.
Getting your vehicle released from the impound lot
To retrieve an impounded vehicle, the registered owner must:
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Wait until the impoundment period has ended
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Go to the impound lot in person; if you do not have a valid driver’s licence, you must bring someone who can legally drive the vehicle for you
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Present valid government-issued photo ID (e.g., a valid driver’s licence)
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Pay all outstanding fees, including towing and storage costs
If a vehicle is registered to a business, the owner must provide official documents proving they own the business.
Once these steps are completed, the vehicle will be released.
Steps to authorize someone else to retrieve your impounded vehicle
This process is only for vehicle owners who can’t go with a licensed driver to claim their vehicle.
1. Complete the Owner’s authorization form MV2712 (PDF, 123KB).
2. Send the following documents to RSBCImpoundment@gov.bc.ca
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A copy of both sides of your valid government-issued ID
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A copy of your Vehicle Impoundment Notice
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The completed owner’s authorization form
3. Wait for verification from Road Safety. This step can take up to 3 days, please submit your request ahead of time
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They will review your request and get back to you at the email address you used to send it
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If your request is approved, an order of release will be sent directly to the impound lot to authorize the release of the vehicle
4. The person you authorize to collect the vehicle must bring:
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Payment for towing and storage fees
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Their valid driver’s licenceheir valid driver’s licence
If a vehicle is not reclaimed
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If a vehicle is not claimed after the impoundment period ends, Clover Towing may apply to dispose of it.
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If the vehicle’s owner owes outstanding fees to the impound lot operator, they may be unable to obtain a driver’s licence or vehicle insurance until the debt has been paid.
For further information, please click here for more information.
PRIVATE IMPOUNDS
For private property impounds, only an authorized strata representative may request that a vehicle be removed from the property. Please reach out to your strata or property manager if you feel like you were towed in error. Clover Towing operates on a call-in basis only – we do not patrol lots.
The registered owner may pick up the vehicle from Clover Towing by presenting a valid driver’s licence. Please note that the vehicle MUST have valid insurance before being released.
If someone else will be picking up the vehicle on the owner’s behalf, the registered owner must email dispatch@clovertowing.com the following Authorization Form.
Access/Release Authorization Form